Lowest Online Price Guarantee

Lowest online price guaranteed

We value our customers and pride ourselves in giving our customers the best possible value for money. If within 10 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference.

To claim against our low price guarantee simply contact us and include the following information:

Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: We are only unable to offer this guarantee on Compatible Toner, Ink and Drum Units.

Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.Excludes products that are sold on marketplaces such as Amazon, eBay and Play.com

Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.